Privacy Policy

Last Updated: February 14, 2025

1. Introduction and Scope

ViveLuxe Aesthetic Inc ("ViveLuxe Aesthetic," "we," "us," or "our") is committed to protecting the privacy of our clients and visitors. This Privacy Policy describes the types of information we may collect from you when you visit viveluxeaesthetic.com or engage with our medical aesthetics services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information collected by ViveLuxe Aesthetic Inc. As a medical aesthetics practice, we are also subject to HIPAA regulations governing protected health information (PHI), which is addressed in our HIPAA Notice of Privacy Practices provided at your first appointment.

2. Information We Collect

We collect several types of information from and about clients and Website visitors, including:

Identity Data: Name, postal address, e-mail address, telephone number, date of birth, or any other identifier by which you may be contacted online or offline.
Health Information: Medical history, treatment records, skin assessment data, and clinical photographs collected for the purpose of providing and documenting aesthetic treatments. This data is treated as protected health information under HIPAA.
Technical Data: Details about your internet connection, the equipment you use to access our Website, IP addresses, and usage details collected automatically via cookies and analytics tools.

We collect this information directly from you when you provide it through our contact forms, consultation intake, or appointment booking, and automatically as you navigate through the site.

3. Use of Collected Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information about our aesthetic services and to schedule and conduct consultations and treatments.
To maintain accurate clinical records required for the safe provision of medical aesthetics services.
To carry out our obligations and enforce our rights arising from any service agreements between you and us, including for billing and collection.
To send appointment reminders and post-treatment follow-up communications.
To comply with applicable laws, regulations, and licensing requirements governing medical aesthetics practices in the State of Florida.

4. Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Payment transactions are processed through encrypted, PCI-DSS compliant payment processors — we do not store credit card data on our systems.

The security of your information also depends on you. Please do not share sensitive personal or health information via standard email. We encourage you to contact us by phone or through our secure online form for sensitive inquiries.

5. Data Retention and Deletion

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Medical records are retained in accordance with Florida state law requirements for healthcare providers. Upon request, and subject to applicable legal obligations, we will delete or anonymize personal data that we are no longer required to retain.

6. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat your personal information, we will notify you through a notice on the Website home page or via email to the address on file with our practice.